Frequently Asked Questions

  1. What are the dates for the New York International Auto Show for 2014?
  2. What are the hours for the Auto Show for 2014?
  3. Is the Auto Show open to the general public?
  4. Where is the Jacob Javits Convention Center located?
  5. How much are the tickets?
  6. How do I purchase tickets?
  7. How do I purchase group tickets?
  8. Can I get a refund?
  9. Will tickets sell out on site?
  10. Do I need to print the E-Tickets I purchased online and bring them to the show?
  11. My E-Ticket has my name on it. Can I give it to someone else to use if I can't go?
  12. May I use the same ticket multiple times?
  13. Is there a "Will Call" and an Information Booth?
  14. May I use my credit or debit card to purchase tickets at the door?
  15. When is the ribbon-cutting ceremony to open the show?
  16. Do you have wheelchairs available on show site?
  17. Are strollers allowed on the show floor?
  18. Are cameras & video cameras permitted on the show floor?
  19. Is there a lost and found office?
  20. Is there a place to eat?
  21. May I purchase a car at the Auto Show?
  22. Will there be any displays of classic/antique cars?
  23. What is the cost of parking for the auto show?
  24. Are there any shuttle buses available?
  25. When is the next New York International Auto Show?
  26. Is the Javits Center a smoke-free facility?

1. What are the dates for the New York International Auto Show for 2014?
April 18th - 27th
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2. What are the hours for the Auto Show for 2014?
Monday - Saturday: 10am - 10:00pm
Sundays: 10am - 7pm (Including Easter Sunday)
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3. Is the Auto Show open to the general public?
Yes.

4. Where is the Jacob Javits Convention Center located?
Between 34th - 40th Street and 11th Avenue, in New York City.

5. How much are the tickets?
Adult - $15
Child - $5
Group - $13
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6. How do I purchase tickets?
You may purchase tickets online and print them from home or purchase them at the door or at Credit Card Kiosk in the Javits Center with a credit card.

7. How do I purchase group tickets?
You may download and print a group discount ticket order form from our website and fax it to the number that appears at the bottom of the form with your complete credit card information.
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8. Can I get a refund?
No. Tickets are non-refundable.

9. Will tickets sell out on site?
No.

10. Do I need to print the E-Tickets I purchased online and bring them to the show?
Yes. We need to have a hard copy to be able to scan your on-line ticket.

11. My E-Ticket has my name on it. Can I give it to someone else to use if I can't go?
Yes. The tickets are transferable.

12. May I use the same ticket multiple times?
No. Each ticket is valid for one admittance to the show.

13. Is there a "Will Call" and an Information Booth?
Yes, Will Call is Located in the Crystal Palace on Level 3 by the 35th Street entrance to the Javits Center. There is an Information Booth on the North Concourse on Level 2.

14. May I use my credit or debit card to purchase tickets at the door?
Only if you purchase them from the Credit Card Kiosk. We only accept cash at the ticket counter.

15. When is the ribbon-cutting ceremony to open the show?
The opening day ceremonies begin at 8:30am-10:00am on Saturday, April 19th at the Javits Center.
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16. Do you have wheelchairs available on show site?
Yes, they are available through the Javits Center. Please call (212) 216-2196 for more information on wheelchairs only or click here to rent a motorized scooter

17. Are strollers allowed on the show floor?
Yes.

18. Are cameras & video cameras permitted on the show floor?
Yes.

19. Is there a lost and found office?
Yes.

20. Is there a place to eat?
There are many snack stands in various concession locations in the building. The main food court is located on Level 1.

21. May I purchase a car at the Auto Show?
No. But you will be given the location of the closest dealer to your home, and you will be able to pick up complete brochures on vehicles of interest.

22. Will there be any displays of classic/antique cars?
Yes, LeMay - America's Car Museum will have antique cars on display during the first weekend of the Show, April 18th, 19th and 20th.

23. What is the cost of parking for the auto show?
Please refer to the links below for parking lots in the area.
Parking | Map

24. Are there any shuttle buses available?
There are no shuttle buses available.

25. When is the next New York International Auto Show?
April 3rd - 12th, 2015

26. Is the Javits Center a smoke-free facility?
Yes, the Javits Center is a smoke-free facility. Smoking is prohibited in all enclosed areas including the covered portion of the inner roadway.